Key Takeaway
Roof Collapse from Power Lift Roof Override Misuse by JAYCO, INC. was recalled on May 8, 2018. What to do: Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The r...
Roof Collapse from Power Lift Roof Override Misuse
Description
Jayco, Inc. (Jayco) is recalling certain 2011 and 2013 Jay Series BB, BC and BD camping trailers equipped with a Lippert Power Roof Lift Mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.
Injuries / Consequence
Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.
Remedy
Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901379.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.