Key Takeaway
Roof Hatch Glass may Shatter by BYD Coach & Bus was recalled on July 15, 2019. What to do: BYD has notified the affected owners, and BYD technicians will replace the glass roof hatches, free of charge. The recall began July 22, 2019. Owner...
Roof Hatch Glass may Shatter
Description
BYD Coach & Bus (BYD) is recalling certain 2019 C8M buses equipped with Transpec glass roof escape hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Injuries / Consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy
BYD has notified the affected owners, and BYD technicians will replace the glass roof hatches, free of charge. The recall began July 22, 2019. Owners may contact BYD customer service at 1-661-940-3250.
Products Affected
Vehicle
VehiclesRelated Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: BYD has notified the affected owners, and BYD technicians will replace the glass roof hatches, free of charge. The recall began July 22, 2019. Owners may contact BYD customer service at 1-661-940-32...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.