Key Takeaway
Roof Hatch Handle May Break/FMVSS 217 by Daimler Coaches North America was recalled on February 27, 2024. What to do: Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer...
Roof Hatch Handle May Break/FMVSS 217
Description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Injuries / Consequence
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
Remedy
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Products Affected
Vehicle
VehiclesCompany Information
Daimler Coaches North America
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.