Key Takeaway
Roof Support may giveway allowing Collapse by JAYCO, INC. was recalled on November 14, 2013. What to do: Jayco will notify owners and dealers will add a metal stop that prevents to sudden collapse of the roof, free of charge. The recall began on December...
Roof Support may giveway allowing Collapse
Description
Jayco is recalling certain model year 2011 Jay Series pop-up camping trailers. In these vehicles, if a component failure occurs in the roof lifter system, the failure may cause the roof to abruptly collapse to the closed position.
Injuries / Consequence
If the roof abruptly closes, there is an increased risk of personal injury.
Remedy
Jayco will notify owners and dealers will add a metal stop that prevents to sudden collapse of the roof, free of charge. The recall began on December 19, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Jayco will notify owners and dealers will add a metal stop that prevents to sudden collapse of the roof, free of charge. The recall began on December 19, 2013. Owners may contact Jacyo at 1-800-283-...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.