Key Takeaway
Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard was recalled on June 25, 2014. What to do: Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer f...
Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard
Description
This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.
Injuries / Consequence
Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.
Remedy
Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.
Products Affected
SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles
Bicycles and Bicycle AccessoriesImages
Related Recalls
Advanced Sports International Recalls Bicycles Due to Fall Hazard
September 27, 2016
Cycling Sports Group Recalls Commuter Bicycles Due to Fall Hazard
July 21, 2016
Focus Bicycles Recalls Spine Bicycles Due to Fall Hazard (Recall Alert)
June 7, 2016
Box Components Recalls BMX Bicycle Forks Due to Fall Hazard
May 26, 2016
Hed Cycling Recalls Bicycle Rims Due to Crash Hazard (Recall Alert)
May 25, 2016
SCOTT Recalls Bicycles Due to Fall Hazard
May 19, 2016
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replac...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.