Key Takeaway
Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards was recalled on November 21, 2024. What to do: Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store...
Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards
Description
This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.
Injuries / Consequence
The firm has received 31 reports of broken front forks, including six reports of injuries, including a fracture, cuts, scrapes, bruises and shoulder pain.
Remedy
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.
Products Affected
Segway Ninebot P100 KickScooters
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.