Key Takeaway
Self-Balancing Scooters/Hoverboards Recalled by 10 Firms Due to Fire Hazard by See Chart Above was recalled on July 6, 2016. What to do: Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free...
Self-Balancing Scooters/Hoverboards Recalled by 10 Firms Due to Fire Hazard
Description
This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms: Manufacturer/Importers: Company Number of Units Brand/Model Sold Remedy Company's Contact Information Digital Gadgets LLC, of Monroe, N.J. 16,000 Hover-Way/Model # HWSBB601-R Refund 866-696-3421 or www.hover-way.com Hoverboard LLC, of Scottsdale, Ariz. 70,000 Powerboard Replace 800-750-6714 or www.thepowerboard.com Hype Wireless, of Edison, N.J. 25,000 Hype Roam Replace 866-449-7186 or www.hyperoam.com Keenford Ltd., of Lynbrook, N.Y. 84,000 iMoto Refund Store credit, Replace 877-280-8401 or www.imotohk.com or www.hoverboard360.com PTX Performance Products USA of Irvine, Calif. 4,900 Airwalk Self Balancing Electric Scooter Replace 844-837-7346 or http://ptxperformance.com Razor USA LLC, of Cerritos, Calif. 28,000 Hovertrax Replace 866-467-2967 or www.razor.com Swagway LLC, of South Bend, Ind. 267,000 Swagway X1 Repair 844-299-0625 or https://swagway.com Yuka Clothing, of Miami, Fla. 800 Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider Refund 800-616-0765 or email [email protected] Retail Stores: Boscov's, of Reading, Pa. 1,300 Orbit Refund 800-755-6391 or www.boscovs.com Online Retailers: Overstock.com, of Salt Lake City, Utah 4,300 All hoverboards sold on Overstock.com Refund 800-843-2446 or www.overstock.com
Injuries / Consequence
There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage.
Remedy
Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.
Products Affected
Self-Balancing Scooters/Hoverboards
Powered Scooters or SkateboardsImages
Related Recalls
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PTX Performance Products Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
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Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
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Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard
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Yuka Clothing Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
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Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the mod...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.