Key Takeaway
Shifter Cable May Disconnect from Transmission by Chrysler (FCA US LLC) was recalled on January 23, 2020. What to do: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contac...
Shifter Cable May Disconnect from Transmission
Description
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Injuries / Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Products Affected
Vehicle
VehiclesCompany Information
Chrysler (FCA US LLC)
Unknown location
View all 480 recalls by Chrysler (FCA US LLC) →Related Recalls
Inoperative Trailer Lighting and Trailer Brake Failure
February 2, 2026
Inoperative Trailer Lighting and Trailer Brake Failure
February 2, 2026
Rear Coil Springs May Detach
January 29, 2026
Disabled Driver's Side Air Bag and Seat Belt Pretensioner/FMVSS 126 & 208
December 18, 2025
Disabled Driver's Side Air Bag and Seat Belt Pretensioner/FMVSS 126 & 208
December 18, 2025
Brake Pedal Failure
December 9, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.