Key Takeaway
Shock Absorbers May Wear Prematurely by MERCEDES-BENZ USA, LLC. was recalled on June 8, 2020. What to do: MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20,...
Shock Absorbers May Wear Prematurely
Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Injuries / Consequence
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
Products Affected
Vehicle
VehiclesCompany Information
MERCEDES-BENZ USA, LLC.
Unknown location
View all 425 recalls by MERCEDES-BENZ USA, LLC. →Related Recalls
Park Outside - High Voltage Battery May Catch Fire
February 9, 2026
High Voltage Battery May Catch Fire
December 22, 2025
Loss of Drive Power from Damaged Wiring Harness
December 15, 2025
Incorrect Seat Belt Installed/FMVSS 208, 209
December 15, 2025
Insufficient Pedestrian Warning Sound/FMVSS 141
December 2, 2025
Loss of Automatic Emergency Braking
October 22, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service a...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.