Key Takeaway
Side Window Incorrectly Labeled as Emergency Exit by KEYSTONE RV COMPANY was recalled on February 21, 2025. What to do: Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners ma...
Side Window Incorrectly Labeled as Emergency Exit
Description
Keystone RV Company (Keystone) is recalling certain 2024-2025 Outback 330RL travel trailers. The side window was incorrectly labeled as an emergency exit, which can delay passengers from exiting in the event of an emergency.
Injuries / Consequence
A mislabeled window that will not allow passengers to exit in an emergency increases the risk of injury.
Remedy
Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners may contact Keystone customer service at 866-425-4369. Keystone's number for this recall is 25-462.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners may contact Keystone customer service at 866-425-436...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.