Key Takeaway

Software Error Can Cause Loss of Motive Power by PORSCHE CARS NORTH AMERICA, INC. was recalled on June 29, 2021. What to do: Dealers will reprogram the power electronics and the engine control unit, free of charge. Owner notification letters were mailed July 30, 2021. Owne...

NHTSA Ongoing

Software Error Can Cause Loss of Motive Power

Recalled: June 29, 2021 ~10,373 units affected 21V486

Description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan Turbo, Taycan Turbo S, Taycan 4S, 2021 Taycan, Taycan Cross Turismo, Taycan Turbo S Cross Turismo, Taycan 4S Cross Turismo, and Taycan Turbo Cross Turismo vehicles. The monitoring software can incorrectly detect a fault and shutdown the power train, causing a loss of motive power.

Injuries / Consequence

A loss of motive power increases the risk of a crash.

Remedy

Dealers will reprogram the power electronics and the engine control unit, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB5.

Products Affected

Vehicle

Vehicles

Company Information

PORSCHE CARS NORTH AMERICA, INC.

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Dealers will reprogram the power electronics and the engine control unit, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Porsche customer service at 1-800-7...

Where can I find the original recall notice?

This recall was issued by NHTSA. You can view the original notice using the link provided above.

Data sourced from National Highway Traffic Safety Administration. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.