Key Takeaway
Software Error May Cause Grabber Fingers to Move Unintentionally by McNeilus Truck & Manufacturing, Inc. was recalled on November 20, 2025. What to do: McNeilus will update the software, free of charge. Owner notification letters were mailed January 5, 2026. Owners may contact McNeilus customer servic...
Software Error May Cause Grabber Fingers to Move Unintentionally
Description
McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2024-2025 Volterra ZSL side loader garbage trucks. A software error may cause the grabber fingers to move without input from the operator.
Injuries / Consequence
Grabber fingers that unintentionally moves may strike a person or vehicle next to the truck, increasing the risk of injury or a crash.
Remedy
McNeilus will update the software, free of charge. Owner notification letters were mailed January 5, 2026. Owners may contact McNeilus customer service at 1-888-686-7278.
Products Affected
Vehicle
VehiclesCompany Information
McNeilus Truck & Manufacturing, Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: McNeilus will update the software, free of charge. Owner notification letters were mailed January 5, 2026. Owners may contact McNeilus customer service at 1-888-686-7278.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.