Key Takeaway
Software Error May Cause Loss of Drive Power by MERCEDES-BENZ USA, LLC. was recalled on March 3, 2025. What to do: Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025....
Software Error May Cause Loss of Drive Power
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.
Injuries / Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012.
Products Affected
Vehicle
VehiclesCompany Information
MERCEDES-BENZ USA, LLC.
Unknown location
View all 425 recalls by MERCEDES-BENZ USA, LLC. →Related Recalls
Park Outside - High Voltage Battery May Catch Fire
February 9, 2026
High Voltage Battery May Catch Fire
December 22, 2025
Loss of Drive Power from Damaged Wiring Harness
December 15, 2025
Incorrect Seat Belt Installed/FMVSS 208, 209
December 15, 2025
Insufficient Pedestrian Warning Sound/FMVSS 141
December 2, 2025
Loss of Automatic Emergency Braking
October 22, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-8...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.