Key Takeaway
Software Error May Cause Loss of Drive Power by FORD MOTOR COMPANY was recalled on March 3, 2025. What to do: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer servi...
Software Error May Cause Loss of Drive Power
Description
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Injuries / Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S16.
Products Affected
Vehicle
VehiclesCompany Information
FORD MOTOR COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this reca...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.