Key Takeaway
Software Error May Disable Power Steering Assist by MERCEDES-BENZ USA, LLC. was recalled on June 15, 2016. What to do: MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January...
Software Error May Disable Power Steering Assist
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
Injuries / Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Products Affected
Vehicle
VehiclesCompany Information
MERCEDES-BENZ USA, LLC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service a...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.