Key Takeaway
Software May Fail to Detect Unlatched Hood by Tesla, Inc. was recalled on July 25, 2024. What to do: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may cont...
Software May Fail to Detect Unlatched Hood
Description
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Injuries / Consequence
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Products Affected
Vehicle
VehiclesRelated Recalls
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Battery Connection Failure May Cause Loss of Drive Power
October 14, 2025
Reverse Lights May Fail to Illuminate/FMVSS 108
October 2, 2025
A Loose Ground Wire May Prevent Horn From Sounding
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Seat Assembly Fasteners Improperly Tightened
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tes...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.