Key Takeaway
Stabilizer Jacks may Detach from Frame in Transit by KEYSTONE RV COMPANY was recalled on October 26, 2017. What to do: Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. Th...
Stabilizer Jacks may Detach from Frame in Transit
Description
Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
Injuries / Consequence
If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may con...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.