Key Takeaway
Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard by Steelcase Inc., of Grand Rapids, Mich. was recalled on January 25, 2011. What to do: Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers w...
Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard
Description
This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.
Injuries / Consequence
The firm has received one report of a chair support failure resulting in a back injury.
Remedy
Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
Products Affected
Cachet Swivel Chairs
ChairsImages
Company Information
Steelcase Inc., of Grand Rapids, Mich.
Unknown location
View all 2 recalls by Steelcase Inc., of Grand Rapids, Mich. →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will rep...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.