Key Takeaway
Steering Gear May Separate by Kia Motors America was recalled on October 2, 2017. What to do: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The...
Steering Gear May Separate
Description
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Injuries / Consequence
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Products Affected
Vehicle
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Vehicle Rollaway from Software Error
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contac...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.