Key Takeaway
Steering Linkage May Separate by Chrysler (FCA US LLC) was recalled on June 25, 2020. What to do: FCA will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adju...
Steering Linkage May Separate
Description
Chrysler (FCA US LLC) is recalling certain MOPAR steering 4x4 drag link assemblies (part number 68369907AA), and the associated components, jam nuts (part numbers 06510749AA and 06510750AA), drag link inner (part number 68111304AA), drag link outer (68111301AA), and drag link adjuster (part number 68111302AA) sold for replacement use on Heavy Duty Ram 2500 and 3500 trucks. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. The drag link assemblies may have been installed as part of a vehicle repair; the drag link assemblies installed during vehicle manufacturing were subject to NHTSA Safety Recall 19V-021.
Injuries / Consequence
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Remedy
FCA will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. If an owner bought any of these components at the counter of a dealer and it was not installed, the dealer will reimburse the owner. If the part has been installed, dealers will inspect the jam nut tightness, free of charge. The recall began July 23, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is W49
Products Affected
Vehicle
VehiclesCompany Information
Chrysler (FCA US LLC)
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: FCA will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. If an owner bought a...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.