Key Takeaway
Steering Shaft May Disconnect from Junction Box by VOLVO TRUCKS NORTH AMERICA was recalled on February 19, 2016. What to do: Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owne...
Steering Shaft May Disconnect from Junction Box
Description
Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.
Injuries / Consequence
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
Remedy
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1-877-800-4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V-786.
Products Affected
Vehicle
VehiclesCompany Information
VOLVO TRUCKS NORTH AMERICA
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is ava...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.