Key Takeaway
Steering Shaft May Disconnect from Junction Box by MACK TRUCKS, INC was recalled on February 19, 2016. What to do: Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall...
Steering Shaft May Disconnect from Junction Box
Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
Injuries / Consequence
If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0400.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack c...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.