Key Takeaway
Steering Shafts May Not be Properly Secured by MACK TRUCKS, INC was recalled on March 16, 2016. What to do: Mack strongly recommends that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Mack owners on M...
Steering Shafts May Not be Properly Secured
Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Titan vehicles manufactured from February 25, 2015, through February 12, 2016. The bolt connecting the upper steering shaft to the lower steering shaft may not properly secure the upper steering shaft, which can lead to separation of the steering shaft.
Injuries / Consequence
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
Remedy
Mack strongly recommends that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Mack owners on March 21, 2016, and an interim repair is available now. A second notice was mailed on May 12, 2016. The final remedy is now available. Both remedies will be free of charge. Owners may contact Mack customer service at 1-877-800-4945 opt #1. Mack's number for this recall is SC0401.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mack strongly recommends that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Mack owners on March 21, 2016, and an interim repair is available...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.