Key Takeaway
Stuck Transmission Clutch May Cause Loss of Drive by Chrysler (FCA US LLC) was recalled on June 13, 2019. What to do: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact...
Stuck Transmission Clutch May Cause Loss of Drive
Description
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Injuries / Consequence
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Products Affected
Vehicle
VehiclesCompany Information
Chrysler (FCA US LLC)
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chry...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.