Key Takeaway
Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards was recalled on December 15, 2022. What to do: Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub...
Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards
Description
This recall involves JacuzziJ-200, J-300, J-400 and J-500 collection hot tubs and Sundance Spas 680, 780, 880 and 980 Series spas. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub. The serial number can be entered into the recall links, www.sundancespas.com/en-us/recall.html or www.jacuzzi.com/en-us/recall.html, to identify hot tubs with the recalled sensor.
Injuries / Consequence
Sundance Spas has received 185 reports of inaccurate temperature readings. No injuries have been reported.
Remedy
Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
Products Affected
Jacuzzi® Hot Tubs and Sundance® Spas
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should no...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.