Key Takeaway

SUNROOF SEPARATION by WEBASTO PRODUCT NORTH AMERICA, INC. was recalled on August 16, 2010. What to do: WEBASTO WILL NOTIFY OWNERS OF RECORD AND INSTALLERS WILL REPAIR THE SUNROOFS FREE OF CHARGE. WEBASTO ALSO PLANS TO LAUNCH A PUBLIC NOTIFICATION CAMPA...

NHTSA Ongoing

SUNROOF SEPARATION

Recalled: August 16, 2010 ~292,867 units affected 10E038

Description

WEBASTO IS RECALLING CERTAIN HOLLANDIA 700 AND 600 SERIES AND HOLLANDIA TVS 900 SERIES SUNROOFS SOLD AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THE ADHESIVE BOND BETWEEN THE GLASS AND THE METAL FRAME CAN DEBOND INCREASING THE RISK THAT THE SUNROOF GLASS WOULD SEPARATE FROM THE VEHICLE. COMPLETE GLASS-TO-FRAME DEBONDING CAN DEVELOP GRADUALLY AND MAY BE EVIDENCED BY METAL CORROSION AROUND THE SUNROOF FRAME, WIND NOISE, VIBRATION, VISUAL BOND SEPARATION AND/OR WATER LEAKAGE. THESE CONDITIONS MAY BE OBSERVABLE FOR SEVERAL MONTHS BEFORE COMPLETE GLASS-TO-FRAME ADHESION DEBONDING CAN ULTIMATELY OCCUR.

Injuries / Consequence

IN THE EVENT OF A SEPARATION, THE FALLING GLASS COULD CAUSE A ROAD HAZARD THAT RESULTS IN A VEHICLE CRASH OR COULD STRIKE A TRAILING VEHICLE.

Remedy

WEBASTO WILL NOTIFY OWNERS OF RECORD AND INSTALLERS WILL REPAIR THE SUNROOFS FREE OF CHARGE. WEBASTO ALSO PLANS TO LAUNCH A PUBLIC NOTIFICATION CAMPAIGN THAT MAY INCLUDE PRESS RELEASES AND WEBSITE POSTINGS, AMONG OTHER MATERIALS. THE SAFETY RECALL BEGAN ON OCTOBER 6, 2010. OWNERS MAY CONTACT WEBASTO AT 1-888-749-8632.

Products Affected

Vehicle

Vehicles

Company Information

WEBASTO PRODUCT NORTH AMERICA, INC.

Unknown location

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: WEBASTO WILL NOTIFY OWNERS OF RECORD AND INSTALLERS WILL REPAIR THE SUNROOFS FREE OF CHARGE. WEBASTO ALSO PLANS TO LAUNCH A PUBLIC NOTIFICATION CAMPAIGN THAT MAY INCLUDE PRESS RELEASES AND WEBSITE PO...

Where can I find the original recall notice?

This recall was issued by NHTSA. You can view the original notice using the link provided above.

Data sourced from National Highway Traffic Safety Administration. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.