Key Takeaway
Suspension may Lower Unexpectedly by Norgren Inc. was recalled on May 12, 2017. What to do: Norgren has notified the purchaser and provided them with a snap ring reset tool, free of charge. Owners may contact Norgren customer service at 1-30...
Suspension may Lower Unexpectedly
Description
Norgren Inc. (Norgren) is recalling one Kneeling Module, part number K990073. The air valve pistons have retaining snap rings in the manifold that may be improperly seated.
Injuries / Consequence
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
Remedy
Norgren has notified the purchaser and provided them with a snap ring reset tool, free of charge. Owners may contact Norgren customer service at 1-303-794-2611.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Norgren has notified the purchaser and provided them with a snap ring reset tool, free of charge. Owners may contact Norgren customer service at 1-303-794-2611.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.