Key Takeaway
Tie Rod may Detach from Front Axle Spindle by JH Global Services, Inc. was recalled on December 12, 2017. What to do: JH Global has notified owners, and dealers will replace the front axle spindle, free of charge. The recall began on November 20, 2017. Owners may con...
Tie Rod may Detach from Front Axle Spindle
Description
JH Global Services, Inc. (JH Global) is recalling certain 2017 Star EV Sport 4+2 vehicles. Due to a casting problem, the tie rod connection may break off from the front axle spindle resulting in a loss of steering control.
Injuries / Consequence
A loss of steering control from the tie rod connection breaking from the front axle spindle can increase the risk of a crash.
Remedy
JH Global has notified owners, and dealers will replace the front axle spindle, free of charge. The recall began on November 20, 2017. Owners may contact JH Global customer service at 1-888-878-9988. JH Global's number for this recall is IRN 171101.
Products Affected
Vehicle
VehiclesCompany Information
JH Global Services, Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: JH Global has notified owners, and dealers will replace the front axle spindle, free of charge. The recall began on November 20, 2017. Owners may contact JH Global customer service at 1-888-878-9988....
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.