Key Takeaway
Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert) by STEKLARNA ROGAŠKA D.D., of Slovenia was recalled on February 6, 2018. What to do: Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the...
Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)
Description
The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.
Injuries / Consequence
Tiffany & Co. has received six reports of the mug breaking when hot liquid was poured into it. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.
Products Affected
Wheat Leaf Crystal Mugs
Images
Company Information
STEKLARNA ROGAŠKA D.D., of Slovenia
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View all 1 recalls by STEKLARNA ROGAŠKA D.D., of Slovenia →Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of thre...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.