Key Takeaway
Towed Vehicle May Detach From Pin Box by KEYSTONE RV COMPANY was recalled on December 2, 2024. What to do: Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone cu...
Towed Vehicle May Detach From Pin Box
Description
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
Injuries / Consequence
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
Remedy
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's numb...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.