Key Takeaway
TREQ-VMx Mobile Tablet may Overheat by FiveCubits, Inc. was recalled on April 17, 2017. What to do: FiveCubits will notify owners and will push an over-the-air (OTA) software update to keep the batteries at a low state of charge, free of charge. The...
TREQ-VMx Mobile Tablet may Overheat
Description
FiveCubits, Inc. (FiveCubits) is recalling certain TREQ-VMx mobile data tablets sold for use by commercial truck operators in the construction materials industry. The tablets contain lithium ion polymer batteries that may overheat.
Injuries / Consequence
If the lithium ion polymer battery in the tablet overheats, there would be an increased risk of a fire.
Remedy
FiveCubits will notify owners and will push an over-the-air (OTA) software update to keep the batteries at a low state of charge, free of charge. The recall began on June 12, 2017. Owners may contact FiveCubits customer service at 1-888-473-5832.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: FiveCubits will notify owners and will push an over-the-air (OTA) software update to keep the batteries at a low state of charge, free of charge. The recall began on June 12, 2017. Owners may contac...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.