Key Takeaway
Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards by Twin-Star International, of Delray Beach, Fla. was recalled on March 5, 2014. What to do: Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards
Description
This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.
Injuries / Consequence
Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.
Remedy
Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
Products Affected
Duraflame electric space heaters
Electric HeatersImages
Company Information
Twin-Star International, of Delray Beach, Fla.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.