Key Takeaway
Unexpected Vehicle Movement from Software Error by NAVISTAR, INC was recalled on February 24, 2023. What to do: Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navist...
Unexpected Vehicle Movement from Software Error
Description
Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.
Injuries / Consequence
A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.
Remedy
Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.