Key Takeaway
Unintended Movement Due to Damaged Park Mechanism by Kia America, Inc. was recalled on October 27, 2023. What to do: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may conta...
Unintended Movement Due to Damaged Park Mechanism
Description
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Injuries / Consequence
Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Products Affected
Vehicle
VehiclesRelated Recalls
Front Seat Back Frames May Fail
February 24, 2026
Instrument Panel Display Failure/FMVSS 101, 138
January 27, 2026
Blank Instrument Panel Screen/FMVSS 101
December 18, 2025
Fuel Tank May Leak
November 18, 2025
Incorrect Spare Tire/FMVSS 110
October 31, 2025
Fire from HVAC Wiring Harness
September 26, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.