Key Takeaway
Vehicle Display Malfunction/FMVSS 111 by PORSCHE CARS NORTH AMERICA, INC. was recalled on June 9, 2022. What to do: Dealers will install new software, free of charge. Owner notification letters are expected to be mailed August 5, 2022. Owners may contact Porsche's...
Vehicle Display Malfunction/FMVSS 111
Description
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Injuries / Consequence
A malfunctioning center screen or touch control panel may obstruct the driver's view of camera assisted driving functions, increasing the risk of a crash.
Remedy
Dealers will install new software, free of charge. Owner notification letters are expected to be mailed August 5, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANA6.
Products Affected
Vehicle
VehiclesCompany Information
PORSCHE CARS NORTH AMERICA, INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install new software, free of charge. Owner notification letters are expected to be mailed August 5, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's nu...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.