Key Takeaway

Vehicle Fire When Parked by Chrysler (FCA US LLC) was recalled on July 18, 2024. What to do: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high...

NHTSA Ongoing

Vehicle Fire When Parked

Recalled: July 18, 2024 ~15,910 units affected 24V536

Description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Injuries / Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Products Affected

Vehicle

Vehicles

Company Information

Chrysler (FCA US LLC)

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) softwar...

Where can I find the original recall notice?

This recall was issued by NHTSA. You can view the original notice using the link provided above.

Data sourced from National Highway Traffic Safety Administration. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.