Key Takeaway
Vehicle Roll Away from Software Error by HYUNDAI MOTOR AMERICA was recalled on July 12, 2024. What to do: Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for th...
Vehicle Roll Away from Software Error
Description
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK.
Injuries / Consequence
A vehicle roll away increases the risk of a crash or injury.
Remedy
Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers will inspect and replace the dual clutch transmission, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning August 26, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 263.
Products Affected
Vehicle
VehiclesCompany Information
HYUNDAI MOTOR AMERICA
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.