Key Takeaway
Visonic Amber Personal Emergency Response Kits Recalled Due to Failure to Signal Emergency Assistance by Visonic Ltd., of Tel Aviv, Israel was recalled on February 12, 2014. What to do: Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a n...
Visonic Amber Personal Emergency Response Kits Recalled Due to Failure to Signal Emergency Assistance
Description
The recalled Visonic Amber SelectX Personal Emergency Response System (PERS) kit enables a user to push a button on a pendant to signal a request for assistance. An Amber kit consists of one wireless pendant worn by the user, one Amber brand base station, generally connected to a phone line, a power supply and backup battery. Base stations are white, rectangular and measure about 9 inches wide by 7 inches deep by 2 inches high with gray emergency, call and check buttons. Recalled models have catalog number 0-100729 and serial numbers 1612002383 through 501206949. The first four digits represent manufacture dates April 2012 through December 2012 in WWYY format. The first two digits are week of manufacture and the second two numbers are the year of manufacture. For example serial number 2312 600299 indicates a manufacturing date of the 23rd week of 2012 or roughly June 2012. Each unit has an external label on the back of the base station, with the product name and serial number. Amber base stations previously recalled due to a different problem also had catalog number 0-100729 and serial numbers 2308600299 through 3013079617.
Injuries / Consequence
The firm has not received any reports of incidents or injuries related to this issue.
Remedy
Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a new unit.
Products Affected
Visonic Amber SelectX Personal Emergency Response System (PERS) Kits
Personal ProtectionImages
Company Information
Visonic Ltd., of Tel Aviv, Israel
Unknown location
View all 3 recalls by Visonic Ltd., of Tel Aviv, Israel →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a new unit.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.