Key Takeaway
Weld Failure Can Allow Door to Open While Driving by Nova Bus (US) Inc. was recalled on June 18, 2024. What to do: Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bu...
Weld Failure Can Allow Door to Open While Driving
Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 LFS buses. The welds may fail, allowing the rotary plate to separate from the door operator.
Injuries / Consequence
The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury.
Remedy
Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5612.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.