Key Takeaway
Wheelchair Lift - Platform Cracking by NAVISTAR, INC was recalled on November 3, 2014. What to do: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform th...
Wheelchair Lift - Platform Cracking
Description
Navistar, Inc.(Navistar) is recalling certain model year 2007-2015 IC CE transit buses manufactured January 23,2006, to May 12, 2014, 2008, and 2011 IC FE transit buses manufactured October 5, 2006, to September 28, 2009, and 2009-2010, and 2013 IC RE transit buses manufactured September 19, 2007, to November 29, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Injuries / Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced,...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.