Key Takeaway
Wheelchair Lift - Platform Cracking by FOREST RIVER, INC. was recalled on November 13, 2014. What to do: Starcraft Bus will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platfo...
Wheelchair Lift - Platform Cracking
Description
Forest River, Inc. (Forest River) is recalling certain 2010-2012 Starcraft Bus Quest and Prodigy school buses manufactured January 13, 2010, to November 17, 2011 equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Injuries / Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Starcraft Bus will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 9, 2015. Owners may contact Forest River customer service at 1-219-533-5934, or Ricon customer service at 1-800-322-2884.
Products Affected
Vehicle
VehiclesCompany Information
FOREST RIVER, INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Starcraft Bus will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be repla...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.