Key Takeaway
WHEELCHAIR LIFTS/UP BUTTON by DAIMLER BUSES NORTH AMERICA, INC. was recalled on April 29, 2010. What to do: DBNC IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATI...
WHEELCHAIR LIFTS/UP BUTTON
Description
DAIMLER BUS NORTH CAROLINA (DBNC) IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 SPRINTER BUS TRANSIT BUSES MANUFACTURED BETWEEN JUNE AND DECEMBER 2009 FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Injuries / Consequence
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy
DBNC IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.
Products Affected
Vehicle
VehiclesCompany Information
DAIMLER BUSES NORTH AMERICA, INC.
Unknown location
View all 16 recalls by DAIMLER BUSES NORTH AMERICA, INC. →Related Recalls
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September 13, 2012
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April 5, 2012
LITHIUM ION ENERGY STORAGE SYSTEM/POSSIBLE FIRE
October 28, 2011
V-BAND CLAMP ASSEMBLY
August 17, 2011
DOOR PANELS/TEETER LEVER ASSEMBLY
April 4, 2011
HYDRAULIC AUXILIARY PUMP FITTING FAILURE
November 3, 2010
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: DBNC IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RIC...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.