Key Takeaway
WHEELCHAIR LIFTS/UP BUTTON by STARTRANS BUS CORPORATION was recalled on May 13, 2010. What to do: STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DE...
WHEELCHAIR LIFTS/UP BUTTON
Description
STARTRANS BUS IS RECALLING CERTAIN MODEL YEAR 2009 CANDIDATE, CANDIDATE II, SENATOR, SENATOR HD, PRESIDENT, TROLLEY, AND SENATOR II TRANSIT BUSES MANUFACTURED FROM SEPTEMBER 2007 THROUGH DECEMBER 18, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Injuries / Consequence
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy
STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARTRANS BUS AT 1-574-642-0811.
Products Affected
Vehicle
VehiclesCompany Information
STARTRANS BUS CORPORATION
Unknown location
View all 17 recalls by STARTRANS BUS CORPORATION →Related Recalls
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June 13, 2012
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April 27, 2012
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April 27, 2012
SEAT LATCH MECHANISM/FMVSS 222
December 8, 2011
CLEARANCE OF THE REAR DOOR EXIT/FMVSS 217
November 15, 2011
MISSING DECAL FOR THE REARVIEW MIRRORS
October 5, 2011
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE S...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.