Key Takeaway
Wheelchair Restraint Retractor May Not Lock by Q Straint was recalled on September 30, 2025. What to do: Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Dealers will be notified starting October 6, 2025. Owners...
Wheelchair Restraint Retractor May Not Lock
Description
Q'Straint is recalling certain QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Injuries / Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Dealers will be notified starting October 6, 2025. Owners may contact Q'Straint customer service at 1-800-987-9987.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Dealers will be notified starting October 6, 2025. Owners may contact Q'Straint customer service at 1-800-9...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.