Key Takeaway
Wheelchair Restraint Retractor May Not Lock by BRAUN CORPORATION was recalled on November 4, 2025. What to do: Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed December 23, 2025. Owners may con...
Wheelchair Restraint Retractor May Not Lock
Description
Braun Corporation (Braun) is recalling certain 2021-2025 Chrysler Pacifica, 2022-2025 Toyota Sienna, and 2022-2026 Honda Odyssey vehicles equipped with wheel chair restraint retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Injuries / Consequence
An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed December 23, 2025. Owners may contact Q'Straint's customer service at 1-800-987-9987 or Braun's customer service at 1-800-488-0359.
Products Affected
Vehicle
VehiclesRelated Recalls
Improperly Tightened Restraint Tie-Down Fasteners
June 9, 2025
Missing Seat Limiter/FMVSS 208
November 25, 2024
Seat Back Malfunction/FMVSS 210
May 20, 2024
Outer Barrier May Deploy Unexpectedly/FMVSS 403
February 20, 2024
Child Restraint Lower Anchors Not Welded Properly
February 14, 2023
Possible Transmission Fluid Leak
October 18, 2021
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed December 23, 2025. Owners may contact Q'Straint's customer service at 1-800-987-998...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.