Key Takeaway
Wheelchair Restraint Retractor May Not Lock by DIAMOND COACH CORPORATION was recalled on December 12, 2025. What to do: Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed Febru...
Wheelchair Restraint Retractor May Not Lock
Description
Diamond Coach Corporation (Diamond Coach) is recalling certain 2025 VIP buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Injuries / Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact Diamond Coach at 1-800-442-4645.
Products Affected
Vehicle
VehiclesCompany Information
DIAMOND COACH CORPORATION
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact Diamond Coach at 1...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.