Key Takeaway
Wheelchair Restraint Retractor May Not Lock by Vantage Mobility was recalled on December 18, 2025. What to do: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mo...
Wheelchair Restraint Retractor May Not Lock
Description
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Injuries / Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Products Affected
Vehicle
VehiclesRelated Recalls
Engine Stall Due to Disabled Rear Fuel Pump
March 5, 2026
Tire Sidewall Damage
March 5, 2026
Rearview Camera Image May Not Display
March 4, 2026
Incorrectly Displayed Rearview Camera Image/FMVSS 111
March 4, 2026
Driver's Seat May Move Unexpectedly
March 3, 2026
Driveshaft May Separate
March 3, 2026
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.