Key Takeaway
Window Incorrectly Marked as Emergency Exit by JAYCO, INC. was recalled on November 13, 2023. What to do: Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30,...
Window Incorrectly Marked as Emergency Exit
Description
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco White Hawk travel trailers. A window may be incorrectly marked as an emergency exit.
Injuries / Consequence
An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury.
Remedy
Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901596.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Jayco customer service...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.