Key Takeaway
WINDSHIELD WIPER LINKAGE HARDWARE by MACK TRUCKS, INC was recalled on July 2, 2012. What to do: MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTA...
WINDSHIELD WIPER LINKAGE HARDWARE
Description
MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.
Injuries / Consequence
IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy
MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.