Key Takeaway
Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards was recalled on August 15, 2018. What to do: Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.
Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards
Description
This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer.
Injuries / Consequence
The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn.
Remedy
Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.
Products Affected
Allure and Allure Pro hair dryers
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.